Support Center
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Step-by-step guides for Seatingly partners — restaurants, cafés, salons, clinics and everyone else taking bookings.
15 articles across 11 categories
Popular Articles
The guides partners open most when they are setting Seatingly up.
Install the Seatingly booking widget
Generate your embed code in the Partner Portal, paste it into your website, and start taking bookings directly on your own pages.
Read articleMarketing and TrackingCreate marketing tracking links
Build a tracked booking link, embed code or QR code so every booking is attributed to the campaign that produced it.
Read articleBooking WidgetCustomize your booking widget
Match the widget to your brand — theme, colours, border radius, button label, language, header and background images, and the Notify Me option.
Read articleMarketing and TrackingMeasure booking ROI in Marketing Insights
Enter your spend and average values, then read conversion rate, completion rate, ROAS and cost per booking to see which channels pay for themselves.
Read articleBooking WidgetAdd the booking widget to WordPress
Paste the Seatingly embed code into a WordPress page with a Custom HTML block, or into your theme for a site-wide floating button.
Read articleTroubleshootingTroubleshoot missing campaign attribution
Bookings showing as Direct/Unknown when you expected a campaign? Work through the real causes, in the order they are most likely.
Read articleBrowse by Category
Everything in the Support Center, grouped by what you are trying to do.
Getting Started
Set up your Seatingly account and take your first online booking.
Guides coming soon
Account and Business Profile
Manage your login, your business details and how you appear to guests.
Guides coming soon
Locations and Staff
Add branches, invite your team and control who can see what.
Guides coming soon
Availability and Scheduling
Opening times, bookable slots and the rules behind what guests can book.
Guides coming soon
Bookings and Guests
Take, change and track bookings, and keep your guest records tidy.
Guides coming soon
Booking Widget
Install, style and embed the Seatingly booking widget on your own website.
7 articles
Marketing and Tracking
Tracking links, campaign attribution and measuring what your marketing returns.
5 articles
Reports and Analytics
Booking reports, revenue figures and exporting your data.
2 articles
Integrations
Connect Seatingly to the other tools your business already runs on.
Guides coming soon
Billing and Plans
Invoices, payment details and managing your Seatingly subscription.
Guides coming soon
Troubleshooting
Fix the problems partners run into most, with the real causes first.
1 article
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The complete index, in case you would rather scan than search.
Still need a hand?
If a guide did not cover it, a real person on the Seatingly team will. Tell us your business name and what you are trying to do, and we will reply within 12 hours.